Reference library
Resources
Practical guides, regulatory references, and industry data for collision repair shops and vehicle owners across Utah and Colorado.
Where to start
Find what you need
MSCRA gathers the references that shops and vehicle owners reach for most: state regulations, consumer rights guidance, and the data behind the issues shaping collision repair in the Mountain States.
The resources below are organized for two audiences. Vehicle owners start with the consumer guides. Shops, technicians, and members work from the industry references. If you cannot find what you need, reach out and we will point you to it.
For vehicle owners
Consumer resources
Make informed decisions after an accident. These guides explain your rights and the steps that protect you through the claim process.
Consumer Help FAQ
Plain-language answers to the most common questions vehicle owners face after an accident, from choosing a shop to filing a complaint.
Utah Consumer Guide
State-specific guidance for Utah vehicle owners, including the right to choose your own shop and how to reach Utah DOPL.
Colorado Consumer Guide
State-specific guidance for Colorado vehicle owners, including diminished value claims and the DORA complaint process.
Independent resources
Where to find documented rate data
MSCRA directs shops and consumers to independent resources for market rate information. Use these when you are working through supplement and rate documentation.
Industry data
46.9%
Electric vehicle repair costs run 46.9% higher than comparable ICE repairs, ADAS calibration is now required on 28.3% of repairable claims, and the technician shortage is projected to reach 100,000 unfilled positions over the next five years. MSCRA tracks the numbers that drive the conversation with insurers and regulators.
For shops and members
Industry references
The regulatory and association references shops, technicians, and estimators use to document their position and stay current.
Collision Repair Regulations
State statutes and insurance regulations for Utah and Colorado, including anti-steering law, ADAS calibration requirements, and written estimate rules.
Frequently Asked Questions
Answers on the association, membership, consumer rights, and events for shops, technicians, and vehicle owners.
Membership
Monthly webinars on ADAS calibration and EV repair, the member portal, the job board, and SCRS connection at the national level.
Coming soon
Data behind the issues
MSCRA tracks insurer conduct patterns and repair cost trends that shape the conversation with insurers and regulators across Utah and Colorado.
Downloadable data briefs coming soon.
Get in touch
Looking for something specific?
If a resource is not listed here, tell us what you need. We will point you to the right reference or the appropriate state regulator.